Xylem Flygt Services Solution
Our technicians are here to keep your equipment working just as hard as you do.
Flygt Service Solutions provide proactive support to keep equipment running strong
Preventative maintenance starts here
You have enough on your plate. Worrying about the health of your equipment shouldn’t add to it. Just as customers like Gary count on us to deliver reliable, seamless solutions for their communities, they also count on our dedication to customer service. That gives professionalism a new meaning through:
Support
- 35+ fully staffed Flygt facilities in Canada and the U.S.
- Guaranteed warranty coverage
- Genuine and authentic Xylem spare parts guaranteed for quality through strict test control
- 30+ Authorized Flygt Distributors
Availability
- Around-the-clock engineering and maintenance support
- Fast turnaround even for complex repairs
Expertise
- Over 100 years of reliability
- Deep engineering and product expertise provided on every service visit
Tailored to your needs and budget
Preventative maintenance agreement
We understand unpredictable breakdowns may occur—whether it’s severe weather and outdated infrastructure to staffing shortages. A PMA provides proactive, expert equipment maintenance services. Flexible service plans allow you to pick and choose visit frequencies and service options, ensuring you receive the support you need, when you need it.
Service capabilities
Whether it’s retrofits or upgrades, OEM spare parts, commissioning and repairs or refurbishing and hydraulic upgrades, our service capabilities encompass the full spectrum of equipment needs.
Zero unplanned failures since 2013
By combining condition assessment, continuous monitoring, and data-driven maintenance strategies, utilities can reduce risk, extend asset life, and prevent costly disruptions. This Xylem case study demonstrates how a proactive approach helped achieve zero unplanned failures since 2013, improving system reliability while supporting long-term operational and capital planning.
Get started today
From design and consulting services to installation and commissioning to operation and maintenance, we cover all the ins and outs of your service needs.
FAQs
Independent repair shops vary widely in their tools, parts and expertise. Flygt Service Solutions brings a consistent standard to every visit: factory-trained technicians and engineers, leading-edge diagnostic tools and proprietary software, genuine OEM parts engineered specifically for your equipment, and validation testing that confirms operational readiness before equipment goes back into service. You get the same level of expertise whether the work happens at one of our 35+ fully staffed facilities or through one of our 30+ authorized distributors.
OEM parts are engineered and factory-built specifically for your equipment, so they restore your pump to its original performance specs rather than approximating it. Using genuine parts also ensures the service fully complies with your original warranty — so a repair doesn’t inadvertently void coverage you’re entitled to.
A PMA is a proactive service plan that helps you catch issues before they cause unplanned downtime. You choose the visit frequency and service options that fit your operation, so maintenance happens on your schedule — not in reaction to a failure. PMAs are built to handle the realities utilities face, from severe weather and aging infrastructure to staffing shortages.
Flygt Service Solutions includes fleet backup systems — temporary rental equipment that keeps your operation running while your pump is being serviced. You don’t have to choose between a proper repair and staying online.
You get around-the-clock engineering and maintenance support from a network of more than 35 fully staffed Flygt facilities across the U.S. and Canada, plus over 30 authorized Flygt distributors. That footprint supports fast turnaround even for complex repairs.
Flygt Service Solutions spans the full lifecycle of your equipment: retrofits and upgrades, hydraulic upgrades, OEM spare parts, commissioning, refurbishing and data-driven maintenance. From design and consulting through installation, operation and maintenance, the scope covers what your equipment needs at every stage.
Beyond the repair itself, Flygt Service Solutions includes continuous monitoring to track and optimize performance over the life of your equipment — so service stays proactive rather than purely reactive. You get visibility into how your equipment is performing over time, not just a fix when something breaks.