Xylem Vue’s Secure Connect application (formerly Xylem Avensor) provides robust connectivity to enable remote monitoring and asset inspection. It provides operators, field technicians, and maintenance planners with user-friendly insights to support efficient decision-making and proactive maintenance/asset upkeep. The application helps utilities minimize unplanned downtime, reduce frequent, time-consuming site visits, and ensure reliable service through enhanced asset visibility and actionable insights.

The solution, which is designed for pumping stations and other water-related assets, visualizes operational data and trends, combining analytics with clear, actionable alerts. This end-to-end supported service covers all aspects from a cellular gateway, data traffic, secure hosting, SMS & email messages and a user-friendly mobile app.

The application is built to internationally recognized cybersecurity standards (IEC 62443-4-1, NIST, ISO 27001), thus safeguarding critical infrastructure and data. Subscriptions provide customers with access to Xylem’s comprehensive cybersecurity ecosystem without the complexity or cost of integrating multiple tools.

• Prevention of costly downtime through automatic anomaly detection and real-time performance insights.
• Reduction of operational overheads by minimizing site visits through remote monitoring, smart alerts, and guided inspections.
• Faster, more reliable service using data-driven decisions that improve response times and consistency.
• Efficient scaling through centralized asset visibility that supports multi-site operations and seamless integration of new assets as systems expand.