Xylem Vue Thought Leadership: Understanding the factors behind digitalization

In this interview, Manuel Parra, VP Strategic Partnerships and Alliances at Xylem, and Pablo Calabuig, VP at Idrica, discuss how utilities have digitally transformed their processes over the past decades. Up until recently, this journey implied vast amounts of data being siloed, hindering operational improvements. However, the water industry now understands the benefits of effectively integrating and leveraging information.

Both experts agree that digital transformation should not be viewed as a goal in itself; instead, it should be harnessed as a tool to facilitate business objectives and enhance operational efficiency. This interview also provides insights into the reasons why utilities around the world adopt new technologies at different speeds.